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Term Conditions


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Komodo Sailing

Term and Conditions Booking Komodo Tours



Please read our some displayed term and conditions for booking package tour to Flores and Komodo and some important travel tips that should be known and done by the customers who are interested to use our tour products before traveling to our regions :


Reservation :
If you're interested with any of the following promotions on this website, please feel free to write your details and send email to Please book your tour as soon as possible to avoid disappointment, Except for all Tours in Lombok and Komodo Island. Booking are still acceptable, with in 24 hours prior to date of departure, subject to airlines seat availability.

Our tour program is based on adventure Tours, so you will stay at a home stay, small hotel or even on the boat on Komodo tours. Star hotel can only find in Labuan Bajo ie: Bintang Flores Hotel, Jayakarta Hotel and La Prima

To avoid the risk during the tour, it’s suggested that participants have their own insurance, which should cover, medical, surgical and dental and additional expenses, baggage, lose of money, personal accident and personal liability.

Payment :
Minimum 50% form total costing is require to be prepaid on your Reservation date Through our Bank Account, Paypal account or Direct to our sales Office and the rest of Its total amount will be collect one day or on your departure date for maximum Time. Payment is acceptable in International Currency, Your nationality Currency, Or Indonesian Rupiah.


Our Bank Account below :

Bank BNI 46 Mataram, Branch Senggigi - Lombok - Indonesia



Iwan Hartono

Nomor Account



Bank Address


Bank BNI 46 Cabang Senggigi - Lombok - NTB - Indonesia


Bank BCA Mataram, Branch Ampenan - Lombok - Indonesia



Iwan Hartono

Nomor Account



Bank Address


Jl. Yos Sudarso No.26 & 28 Ampenan , Lombok - NTB


Bank Mandiri, Branch Cakranegara - Lombok - Indonesia

Account Name


Iwan Hartono

IDR Account



Bank Address


Jl.Pejanggik No.20 - 22 Cakranegara - Mataram,Lombok-NTB


Payment thru Paypal, there is an additional tax its 3 - 5 % from total Invocie

Important Note :
For Payment Through Bank account, The transferring tax is not Including in the prices.
We are so sorry for being not possibility for our clients to pay by using Credit Card.

Cancellation notice received :

Up to 31 days arrival in Indonesia : No charge

30 days prior to arrival : 25% of the total tour price

21 days prior to arrival : 50% of the total price

14 Days prior to arrival :75% of total price

Within 7 days to arrival : 100% of the total price

Children rates apply as follows :
- Any children between 02 - 12 years old traveling together and sharing room with parentswith extra bed : 25% discount on tour Package (excluding flight)
- Any children occupying separate room: no discount (paying the same fare as adult price)
- Children below 02 years old and sharing room with parent will be free of charge

Cancellation Policy :
Cancellation fee would be imposed with cancellation category as we Enclosed Below :
All Above Cancellation Categories are start to Count Down to your Trip Departure date, when the Reservation is made or After the Pre-payment is paid to our bank Account.

Limitation Of Liability :
KOMODO PACKAGE, Acts only in the capacity of Transport Companies, Accommodations, Carrier, and other Local Agent which is Connected with it’s Itineraries. Will No Responsibility for any personal belonging missing , Accident - Including Death , Change of schedule , Irregularities ETC which are beyond our Control.



All our term and conditions can be change without any prior notice




Bahasa Indonesia






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Fax Number : +62-0370-692035, WhatsApp : +62-81339522032, Mobile Number : +62-81803684982

Website :, e-mail address :
Jl.Tenggiri no.15 BTN Green Valley Senggigi - Lombok, Indonesia, Post Code 83355


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